Everything was fine last night when I turned off my computer, somewhere between 9:30 and 10. It was, I swear. I even heard Elly upstairs having a video chat with a friend, so I’m extra sure that all was right with the world. At least all was right with the world until Michelle came home from work at 11pm and wanted to play Bingo Blitz and do some homework. Then, everything was definitely not right with the world – the internet world, that is.
There was no connection.
Michelle came to my room and informed me that there was no internet. I did not believe her. But, I also felt fear – a lot of fear. I cannot handle no internet. I have to work. TW has to work. Michelle has school work to do. There’s Bingo Blitz to play. We cannot NOT have internet.
So I got out of bed and there were only two lights on instead of six. Panic set in.
I recycled the modem. Michelle smirked across the desk from me and said she tried that.
I fiddled with the cords. I turned on my computer and recycled the modem again. I reset the modem. Still only two lights instead of six.
I called AT&T at 11:45pm. I was not in a good mood.
I recycled the modem again after the technician tried something on her end. I reset the modem again after the technician suggested that would resolve the problem.
And when she said, “I will have to send a technician to your house…” I really, really got grouchy. And then she said, “he’ll be there tomorrow between 8am-12pm”. I was surprised. A technician is coming out on Sunday morning? A Sunday morning in the middle of a long holiday weekend. Huh.
I thanked her and went to bed not really believing a technician would appear. (I have, after all, had some problems with AT&T technicians not showing up when they are supposed to and that’s after waiting a week for an appointment…)
But no, Greg did indeed show up. In fact he called around 9am to tell me he was on the way. He did fix our internet and all was right with the world again.
Thank you AT&T, for sending someone out so quickly. We really, really appreciate it.
Oh, wow! How impressive! YAY AT&T!
That’s impressive…on a Sunday….that quickly. I know exactly how you felt when you were not able to connect to the internet. I’ve probably talked to you during some of the times it’s happened to me…and usually reseting the modem, etc. works. But once in a while it doesn’t; and while you’re not connected and looking for answers….PANIC. So glad you’re fixed sweetie… ~Joy