Those Who Give Good Email…

I’m a bit of an inbox zero fanatic. I do not like an inbox full of unanswered, untended email. I don’t like a bunch of folders with untended, unanswered email either. I must answer my email ASAP or I cannot function. Which means I provide pretty darn good customer service, if I do say so myself. (I do say so — but others say it too, and I appreciate it when they do.)

I’m not super hard on people who aren’t as OCD about their inboxes but I do expect you to answer my doggone email in a reasonable amount of time. And when that happens, I’m very very very pleased. There’s nothing worse than asking someone a question via email and then NEVER. GETTING. AN. ANSWER. Or getting an answer three days too late. I hate that.

In the last few days I’ve had some pretty darn good luck with getting answers to my email from a variety of companies/individuals who I didn’t really expect to answer me quickly.

Alisa Burke — answered in a very timely manner and made my week.

ibotta — answered so quickly I barely had time to read a page in my book before I had the answer AND A SOLUTION to my problem.

SugarSNAP — I was a little afraid that it would take a long time to get an answer and it would be too late by the time it came. But nope, a great answer landed in my inbox within just an hour or so and that was perfect. I couldn’t have asked for more.

Thank you to all of the people who answer email quickly and efficiently. I appreciate each and every one of you.

Now I’m off to empty out my inbox for the evening.